Legal Information

 

The cvo-europe.com website is published and hosted by CVO-EUROPE SOCIETE NOUVELLE (hereinafter "CVO-EUROPE"), a SAS with a capital of €4,575,584.

RCS Lyon 820 607 018

3 cours Albert Thomas

69003 Lyon

Phone: 04 72 84 61 61

Publication Director: Patrice Ayrolles

Editor-in-Chief: Marine Beaugé

CVO-EUROPE is a subsidiary of CVO - CYBERCONSEIL VALIDATOOL ORGANISATION (RCS Lyon 498 511 468). The "CVO Group" refers to CVO - CYBERCONSEIL VALIDATOOL ORGANIZATION and its subsidiaries.

Conditions of use of website

These conditions of use govern the operations necessary for access to and use of the cvo-europe.com website (hereinafter the “Website”). CVO-EUROPE (hereinafter the “Publisher”) may modify these conditions at any time. By accessing and use the Website, you accept these conditions of use.

The reproduction or representation, whether in whole or in part, of the Website or components thereof is prohibited. It is also prohibited to modify the content or appearance of the Website by injecting data or by any other means.

The Publisher offers no guarantee that the information published on the Website is exhaustive, up to date or free of errors. The Publisher may not be held liable in the event of prejudice arising from use of the Website or from interruptions to the Website’s operations or availability. The Publisher is not responsible for third-party information incorporated into the Website and/or the content on websites reached via links from the Website.

SITE'S PERSONAL DATA PROTECTION POLICY

https://shop.cvo-europe.com/fr/

 

  1. Preamble

This privacy policy applies to the website https://shop.cvo-europe.com/fr/

 

The purpose of this personal data protection policy is to expose you, as a user of the site:

- The way in which your personal data are collected and processed. All data that can identify a user must be considered as personal data. These include first and last name, age, postal address, e-mail address, user's location or IP address;

 

- What are your rights regarding this data?

 

- Who is responsible for the processing of the personal data collected and processed?

 

- To whom these data are transmitted;

 

- The site's policy regarding cookies files.

 

This privacy policy supplements the legal notices and General Terms and Conditions of Use which you can consult at the following address:

https://shop.cvo-europe.com/fr/content/9-mentions-legales-et-conditions-dutilisation

 

  1. For what purpose are your data collected?

The companies of the CVO Group (CVO CYBERCONSEIL VALIDATOOL ORGANISATION, hereinafter collectively referred to as CVO-EUROPE) may collect personal data about you for the following purposes: Customer relationship, knowledge and communication management; Audience measurement; Prospecting and business operations.

The purposes of each processing of your personal data are described and defined at the time of collection of your data. This is particularly the case when you complete an online form. A description of the purposes of the processing operations will be provided to you when you provide personal data so that you clearly understand why we use them.

CVO-EUROPE undertakes to process your personal data in strict compliance with the purposes described to you. The latter were brought to the attention of our Data Protection Referent, who entered them in the processing register.

CVO-EUROPE will under no circumstances use your personal data for any other purpose.

  1. What categories of data are collected?

We may collect different categories of personal data from you, including:

- identification and contact information (surname, first name, place and date of birth, photo, identity card and passport numbers, postal and e-mail address, telephone number, gender, age or signature);

- identification and authentication data, particularly when using online banking services (technical logs, computer traces, information on the security and use of the terminal, IP address);

- banking, financial and transactional information (bank details, card number, transaction data, including information on transfers).

The personal data that CVO-EUROPE collects are only the data necessary for the fulfilment of the purposes of the processing operations carried out. CVO-EUROPE undertakes not to collect more data than necessary.

By providing your personal data, in particular by completing online forms, you authorise CVO-EUROPE and the companies of the CVO group to process this data for the purposes mentioned above. You are under no obligation to complete the forms online. If applicable, the presence of a statement indicating that a field is mandatory simply indicates that the completion of this field is necessary for the purpose of the form (example: account creation).

  1. Who is the recipient of your data?

Unless otherwise specified, this information is intended for the use of CVO-EUROPE only and is not disclosed to third parties.

Access to your personal data is strictly limited to authorized and determined persons of CVO-EUROPE. These people are the ones who, by virtue of their position, are legitimate to be provided with your data in order to achieve the purposes that have been previously described to you.

  1. How long is your data kept?

Your personal data are only kept for as long as necessary for the purposes for which they were collected, in accordance with legal requirements.

Once this period has expired, your data will be deleted or archived in accordance with applicable legal rules.

  1. How secure is your data?

CVO-EUROPE protects your personal data by implementing physical and logical security measures to protect your personal data from unauthorised access, misuse, disclosure, loss and destruction.

However, it is your responsibility to ensure that the computer you are using is adequately secured and protected against malware such as Trojans and viruses. You are informed that without adequate security measures (examples: secure configuration of your web browser, updating anti-virus programs, firewall software, non-use of software from dubious sources, etc.), you run the risk that the data and passwords you use to protect your data may be disclosed to unauthorized third parties.

 

 

  1. What rights do you have over your data and how can you contact us?

In accordance with the "Data Protection Act" of 6 January 1978 amended in 2018 and the General Data Protection Regulation 2016/679 of 27 April 2016, you are entitled to:

- Right to consult and access, update, complete and rectify your data;

- Right to erase and delete your data when they are inaccurate, incomplete, ambiguous;

- Right to withdraw your consent to the collection of your personal data at any time;

- Right to limit the processing of your personal data;

- Right to object to the processing of your personal data;

- Right to the portability and transfer of your personal data when such data are processed automatically on the basis of your consent;

- Right to define the fate of your data after your death and to choose the third party to whom CVO-EUROPE should or should not disclose it.

In the event of death and as soon as it has been brought to the attention of CVO-EUROPE, CVO-EUROPE undertakes as soon as possible to transmit them to the designated third party, or failing that to destroy them. However, CVO-EUROPE may keep a copy of your personal data if this is necessary for evidentiary purposes or to meet a legal obligation.

To exercise any of these rights, please send your request to our Data Protection Officer Referent, using one of the following contact details:

Mail:

CVO-EUROPE

Legal Department

3 Cours Albert Thomas

69003 Lyon

E-mail: privacy@cvo-europe.com

Finally, you also have the possibility to file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), (https://www.cnil.fr/fr/plaintes)

 

  1. What are cookies and how do I manage them?

What are cookies?

A cookie is a small text file that is transferred to your computer, smartphone or tablet through your Internet browser. Cookies are stored on your device's hard drive (computer, smartphone or tablet) when you visit our site. Cookies allow CVO-EUROPE to recognize you when you visit the site again.

Cookies can be temporary (session cookies) or permanent. Session cookies are only active during your visit and are deleted when you close the browser. Permanent cookies remain on your device's hard drive when you leave the site and remain there until you delete them manually or the browser purges them after a certain period of time.

CVO-EUROPE uses analytical performance cookies to monitor the performance of its websites, for example to determine the number of times a page is viewed and the number of unique users on its website. Web analytics services can be designed and operated by third parties. The information provided by these cookies is used to analyze user behavior patterns and is used to optimize the user experience or to identify parts of the website that may require maintenance interventions. The information is anonymous and is only used for statistical purposes.

CVO-EUROPE uses Google Analytics to collect information about visitors to the site through these cookies. This information can be used by the providers of this solution.

How to manage and disable cookies?

Most browsers are set to accept cookies used on our websites. However, you can adjust these settings to disable cookies from your browser:

a/ if you are using Internet Explorer browser

- In Internet Explorer, click on the "Tools" button, then on "Internet Options

- Under the Privacy tab, under Cookies, select the Block all third-party cookies option, then click OK.

b/ if you use the Firefox browser

- Go to the browser's "Tools" menu and select "Options

- Click on the "Privacy" tab, change the setting from "Accept third-party cookies" to "Never", then click OK.

c/ if you use the Safari browser

- In your browser, choose the "Edit" menu and then select "Preferences".

- Click on "Privacy". Set the "Block cookies" setting to "Third parties and advertisers" and click OK.

d/ if you use the Google Chrome browser

- Click on the Chrome menu in the browser toolbar.

- Select "Settings".

- Click on "Show advanced settings".

- In the "Privacy" section, click on the "Content Settings" button.

- In the "Cookies" section, check the box "Block cookies and third-party site data", then click on OK.

When disabling cookies, however, please note that some graphic elements may not be displayed correctly or that you may not be able to use some applications.